Terms and conditions for business relations with private individuals
Your provider and contract partner
These General Terms and Conditions (GTC) apply to orders placed by the customer in the online shop of
Eagle Cabele GmbH
Undermats 12 - 14
79282 Ballrechten-Dottingen ("Eagle Cable", we" or us")
E-mail: Fly[at]eagle-cable.de
registered in the Commercial Register of the District Court of Freiburg i.Br.Registration number HRA 310490, represented by Dieter Amann and Günter Braun, VAT identification number: 205754816 , with which selected products from our range are purchased ("Purchase"). The contracts concluded via our online shop are exclusively based on the following GTC.
At Eagle Cable we also seek customer-oriented solutions in legal matters and strive to reach an agreement with our customers at all times. Use our service contact at Fly[at]eagle-cable.de or call us:
Calls from Germany: 07634 5610-16
Calls from abroad 0049 7638 5610-16
Our hotline is available from Monday to Thursday from 08:00 to 17:00 and on Friday from 08:00 to 12:00.
1. Conclusion of contract
For the products shown in our online shop The products are not a legally binding offer, but only for a non-binding online catalogue, the customer can select the products shown there and use a Put the corresponding button in the shopping cart without obligation." binding order, that is an offer to conclude a contract The customer submits the products in the shopping cart by Click on the "Order for Payment" button. Detect input errors by immediately before placing the order the entered data is displayed again.Possibly Detected input errors can be corrected by the customer goes back to the respective input mask and there the After the customer has placed an order, confirm we the access with us by e-mail in an automatic In this e-mail or in a separate other By e-mail, but at the latest upon delivery of the products, the Contract text (consisting of order, terms and conditions and order confirmation) to the Customers of us on a durable data carrier (e-mail or paper print) sent (contract confirmation).
We take the customer’s offer within five days by sending a declaration of acceptance in a separate e-mail or, where applicable, the payment transaction by our service provider or the selected payment service provider (see 6 below) When the payment transaction is made, it depends on from the payment method selected by the customer, we store the text of the contract after conclusion of the contract, but it is not more accessible via our website The contract is concluded in German language
2. Delivery, availability of goods
2.1 Delivery times specified by us are calculated from the time our contract confirmation, prior payment of the purchase price provided that the respective goods in our online shop no or no different delivery time is stated, it is 1-5 Working days
2.2 There are the following delivery restrictions: We only deliver to customers who have their usual residence (billing address) in Germany or Austria.
3. Reservation of withdrawal
We are entitled to withdraw from the contract if a customer The article should not only be temporarily unavailable, because we by our supplier without our fault despite contractual obligation not be supplied.
In this case, we will immediately inform the customer of the withdrawal and inform his reasons and any services already provided immediately refund.
4. Reservation of title
Until full payment, the goods delivered remain the property of Eagle cable.
5. Prices and shipping costs
5.1 All prices indicated in our online shop including the applicable statutory Sales tax
5.2 The goods are shipped exclusively via a company commissioned by Eagle Cable (freight forwarding, parcel service, usually DPD or DHL). The corresponding shipping costs can
here
are called up and will be sent to the customer in the The order form is to be paid by the customer, provided that The customer does not exercise his right of We deliver goods of 20 EUR to the customer free of shipping. When dispatched to consumers within the meaning of point 9.1.2 below and 9.2.2 we bear the shipping risk, in case of a To bear the direct costs of returning the goods.
6. Payment conditions
We allow payments via PayPal Checkout, Stripe and Klarna.
6.1 Paypal Checkout
If you choose PayPal checkout, the payment will be Payment processing via the provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), where you the following different payment options available at PayPal Further information on payment via PayPal Checkout you will receive for the respective payment option and in the order process
6.1.1 PayPal
If you use PayPal (not credit card, purchase on account or Payment in instalments) you must be registered with PayPal or register first, legitimize with your access data and the Confirm payment order to us.The payment transaction will be made by PayPal immediately after placing the order
6.1.2 Credit card via PayPal
If you pay by credit card via PayPal, PayPal will charge your credit card after shipment of the goods.
6.1.3 Purchase on account via PayPal ("Pay later")
When purchasing on account via PayPal, an address and Credit check via PayPal and payment must be made after invoicing within 30 days to the partner of PayPal, the company Ratepay GmbH.
6.1.4 Apple Pay via PayPal
Apple Pay is a payment method offered by Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA is offered and a simple, safe and offers a confidential payment option.To use Apple Pay to , you need a compatible device and one with Apple Pay linked credit card or other payment method that Apple Pay is supported.Payment is made by confirmation via Face ID, Touch ID or entering your device code The payment transaction is carried out immediately after placing the order.
6.1.5 Google Pay via PayPal
Google Pay is a payment method that is used by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland To Google Pay , you must be registered with Google to use the function Have activated Google Pay, legitimise with your login data and Confirm the payment order, the payment transaction will immediately after placing the order.
6.2 Stripe
If you choose to pay via Stripe, payment processing will be done through the provider Stripe Payments Europe, Ltd., headquartered in The One Building, 1, Lower Grand Canal Street, Dublin 2, Ireland, where you can the following different payment options available at Stripe Further information on payment via Stripe can be obtained from the respective payment option and in the ordering process.
6.2.1 EPS
When you select the "EPS" option at Stripe, you will be support this service, to complete your order on the Your bank’s website, where you can Enter your online banking access data and then solve it directly in the protected dialogue of online banking the payment out.
6.3 Klarna
When selecting the payment method "Klarna", payments are made via the Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna") according to the payment methods selected by Klarna The use of Klarna sets a registration and a positive address and credit check.
6.3.1 Klarna Pay now
With the immediate transfer, the customer’s account is debited immediately after placing the order
6.3.2 Klarna Pay later
The payment term is 30 days from the date of dispatch of the products.It applies in addition to our GTC also the terms of Klarna for Klarna account. For payments from Germany, the ones under www.klarna.com/de/agb/ for those from Austria apply the ones under www.klarna.com/at/agb/ conditions.
7. Reservation of Ownership
7.1 The delivered goods remain the property of Eagle Cable until all Claims of Eagle Cable from the business relationship with the customer are fulfilled.The customer is authorized to use the goods in the ordinary to sell or process, combine or to be built in (goods subject to retention of title), but not pledged; or In case of deterioration of the The financial circumstances of the customer entitle Eagle Cable to To prohibit sale/processing or installation/mixing.
7.2 The sale is only permitted on condition that the The purchaser (reseller) makes the reservation that the ownership of does not transfer its customer until the latter has fulfilled its payment obligations Fully satisfied with respect to Eagle Cable in regard to the reserved goods has (simple retention of title).The customer already now gives to Eagle Cable all claims from resale or installation up to the amount of our claim from the respective delivery.
7.3 For the collection of assigned receivables, the customer shall The authority to collect also expires if the customer is in default of payment to Eagle Cable.In in these cases Eagle Cable is entitled to grant the Customers and collect the claims themselves.For the Enforcement of the assigned claims must be made by the customer in case the expiry of the authorisation to collect the necessary information and allow the verification of such information, in particular he shall, on request, have a precise list of the Receivables with name and address of the buyers, reason and amount of To hand over individual claims, payment dates etc., and Checking access to its premises and inspection to allow into the books.
7.4 If the reserved goods are converted into a new item by the customer is connected, mixed or processed for Eagle Cable, without being obliged by this; Through the connection, The customer does not acquire ownership of the mixture or processing pursuant to §§ 946 ff BGB on the new item.In case of Processing with non-eagle Cable related items, Eagle Cable acquires co-ownership of the new item according to the ratio of the invoice value our reserved goods at the total value of the new thing.
7.5 The customer undertakes to provide Eagle Cable with Cessation of payments, a significant deterioration in its Immediate notification of financial circumstances and of seizures The pledging creditors are to be given by name and address The customer bears all costs, which are to be the access of garnishment creditors and to a recovery of Goods must be used.
7.6 In the event that the customer is in default of payment, his Ceases payments or a material deterioration of its Financial relationships arise, in particular if the opening of Insolvency proceedings are filed over his assets, Eagle Cable is entitled to request the reserved goods Surrender demands is a withdrawal from the contract.The setting of a The period of performance is not necessary in these cases.The assertion of Compensation for damages is also reserved in case of withdrawal.
8. Warranty
8.1 Warranty claims do not exist for only minor defects.
8.2 The customer must immediately examine the delivered goods and obvious defects, incorrect deliveries and shortages immediately, at the latest within 14 days after transfer of risk. Undetectable defects are also immediately after discovery, at the latest seven days after discovery of the complaint shall apply in the same way to any direct deliveries to The customer has appointed third parties; in such cases, the customer shall also to make a timely complaint.
8.3 In the case of warranty, Eagle cable is entitled to and shall be obliged to provide free of charge within a reasonable period up to to repair or deliver again (supplementary performance), if the The defect occurs within the limitation period (Section 8.4), according to Recognition is immediately reported and the cause of the defect already in the date of transfer of risk to the purchaser or one of its certain third parties.If the subsequent performance fails, the The customer shall be entitled to compensation for damages in accordance with Withdraw from the contract or reduce remuneration.
8.4 Claims for defects shall be time-barred in one year, but this shall not apply if the law stipulates longer periods in accordance with §§ 445b para. 1 in conjunction with 445a para. 1 BGB (right of recourse) longer periods and in cases of injury to life, body or of health, in the event of an intentional or grossly negligent Breach of duty by Eagle Cable or its agents; and in case of fraudulent concealment of a defect, and the shortening applies the statutory warranty period, if the defect of products, provided that they are used in accordance with their usual for a construction, the defect of the caused by the construction of a building (§ 438 Paragraph 1 No 2 b) BGB). legal regulations on the suspension, suspension and restart of Deadlines remain unaffected.
8.5 Claims of the customer for the purpose of subsequent performance necessary expenses, in particular transport, road and labour costs are excluded if the expenses increase,because the goods are shipped to a place other than the Customer’s establishment has been passed.
8.6 Recourse claims of the Purchaser against eagle cable exist in accordance with § 445a para. 3 BGB only insofar as the Purchaser has not made any agreements with its customers that go beyond the statutory claims for defects. For the scope of the purchaser's right of recourse, Section 8.4 applies accordingly.
8.7 For claims for damages, Clause 9 applies. No 9 regulated claims shall be available to the customer Warranty claims to.
8.8 If a defect notification of the customer is culpably wrongful, Eagle Cable is entitled to the expenses incurred by him and
to claim other damages.
9. Right of revocation | Right of withdrawal
9.1 Right of revocation for customers from Germany
9.1.1 Under German law, consumers have a right of revocation for distance contracts, which we hereby inform you about in accordance with the statutory model below.
9.1.2 Under German law, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).
9.1.3 Exceptions to the right of withdrawal are regulated in paragraph 9.4. A model withdrawal form can be found in paragraph 9.5.
9.2 Right of withdrawal for customers from Austria
9.2.1 Under Austrian law, consumers have a right of withdrawal/right of revocation within the meaning of the FAGG for distance contracts, about which we provide the following information.
9.2.2 A consumer is a person who enters into a legal transaction that is not part of their business operations (Section 1 KSchG).
9.2.3 Exceptions to the right of withdrawal are regulated in paragraph 9.4. A model withdrawal form can be found in paragraph 9.5.
9.3 Withdrawal policy/right of withdrawal policy:
Right of withdrawal | Right of cancellation
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of cancellations
If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your revocation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. The costs are estimated at a maximum of approximately EUR 150.
You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that is not necessary for testing their condition, properties and functionality.
9.4 Exclusion of the right of withdrawal
9.4.1 The right of revocation does not apply to contracts for the delivery of audio or video recordings or computer software in sealed packaging if the seal has been removed after delivery, or to products that have been manufactured according to customer specifications, cf. § 312g para. 2 no. 1 BGB.
9.5 To the withdrawal form
9.5.1 We provide information about the model withdrawal form in accordance with German and Austrian legal regulations as set out in section 9.5.2 below. However, it is not mandatory to use the model below, and you may also withdraw from the contract in another manner by means of a clear statement (e.g. a letter sent by post letter, fax or email) or use the form available at the following link : Download withdrawal form
9.5.2 Sample withdrawal form
If you wish to cancel the contract, please fill out this form and send it back to us.
- An: Eagle Cable GmbH, Untermatten 12- 14,79282 Ballrechten-Dottingen, Telefon 07634 5610-0, E-Mail: Fly@eagle-cable.de
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on(*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only for paper notifications)
- Date
(*) Delete as appropriate.
10. Place of jurisdiction, applicable law
10.1 The place of jurisdiction for all disputes arising from the contractual relationship is the registered office of Eagle Cable GmbH & Co.
10.2 The contractual relationship is subject to German law Implementation of the United Nations Convention on Treaties International Sale of Goods (CISG) is excluded.